This Article describes how to install VTigerCRM on Godaddy shared hosting.
*Note: Godaddy has disabled IMAP functionality for shared hosting which means Vtiger Webmail will not work. Only outgoing mail can be sent. The workaround is to use the Outlook or Thunderbird extensions to track inbound customer emails.You should send godaddy a help-desk ticket and request they enable it. If enough people request it, they will enable it.
Purpose
The purpose of this article is to give the lay-person the information needed to get up and running with VTigerCRM on Godaddy shared hosting. After spending several hours troubleshooting the installation and being inundated with people trying to sell me support services, I decided to write this article to help others avoid the "support trap". By using the information in this article, you agree to "pay it forward" by sharing your knowledgde and experience with the vtiger developers and community by giving your feedback and contributing in any way you can.
Before You Get Started
- You will need a Linux shared hosting account on godaddy. This can be any one of their plans.
- You will also need the admin account and password for the godaddy account.
- You need an FTP program and the username/password for your FTP site on godaddy.
Set up a database
- Log into godaddy, go to "My Hosting Account", select Databases, and create a new MySQL 5 database.
- Wait for the database to finish being setup and then try to login using the credentials provided during creation. For some reason, the database wouldn't work for me until I logged in through the web interface.
Enable PHP5
In the godaddy "My Hosting Account", there is an option to enable php5. I believe it's under settings but you may need to poke around to find it.
Upload Vtiger
- Download the source tarball from vtiger.
- Unpack the files on your local directory
- Download the security patch
- Unpack the security patch in the same folder you used in step 2, over-writing the original vtiger files.
- Upload the patched files to your FTP account.
Configure PHP
Create a file named php5.ini in your root(/) folder. Add the following lines:
memory_limit=64M
allow_call_time_pass_reference=On
max_execution_time = 600
safe_mode = Off
display_errors = On
file_uploads = On
register_globals = Off
output_buffering= On
error_reporting=E_WARNING& ~E_NOTICE
log_errors = Off
short_open_tag= On
Enable Htaccess
In the folder where vtiger is installed, there is a file named htaccess.txt, rename it to .htaccess
Configure VTiger
Go to "http://www.yoursite.com/yourvtigerfolder/install.php". Enter the correct database settings, login, and enjoy!
Configure Outbound Mail
In vtiger, go to "Settings"->Email Settings". Use "localhost" for the server and your godaddy email account " This e-mail address is being protected from spambots. You need JavaScript enabled to view it ".
